I am not Anti-BlackBerry but I am Anti-BIS


Last weekend, I decided to tempirarily change phone to a BlackBerry (since my HTC Touch Pro’s space bar was broken) which I had mannaged to get for free as it was supposedly broken. Apparently it would not charge and it was also missing a trackball. Well the charging issue was easy enough to fix as it was not a problem for me and the trackball I was able to fix by spending £1.99 on eBay – admitedly, I bought a purple trackball over a white one, as it was cheaper and not only was the phone missing a trackball but a plastic ring that goes round it.
Once I had the BlackBerry all up and running, I wacked my SIM card in and started using it – to my releif the web browser worked and – thought I wouldn’t have to give in to giving RIM £5 per month to get BIS.
Obviously a person like me who is an avid tweeter would need to download twitter as their first app. After doing this, I then realised using BlackBerry App World to download all my other stuff would be easier so I downloaded that.
After downloading an array of other apps I then tried to set them up. I started with twitter and facebook. Neither of which worked – both stating connection errors. I then tried some other and most gave connection error with the odd exception!
I spent absolutly hours baffled by the anomily that resulted in some apps (including Blackberry App World).
It was only later when I tried to set-up my gmail that I realised. To add an email account on a blackberry you must integrate it and it was when I tried to do this that I realised how RIM have made it almost imposible to use your BlackBerry to the most of its capability without paying £5 per month.
To use email on a BlackBerry, you must first purchase £5 to get BIS enabled. This is fair enough in the corperate scenario where they are trying to access email through a BES as it is like purchasing a user CAL for your server, but when you just want to add your free webmail account you should be able to do this through standardised and open protocols like on most other phones. For someone who has been using Microsoft Push Email for years, this was an outrage!
I personally need access to my emails on the go and if I was going to use this blackberry as my temporary phone, I would need to get BIS! After 3 phone calls and eventually getting through to the T-Mobile retentions deppartment and mannaged to haggle 350 minutes in return for BIS – which was much better than the origional offer of downgrading from 600 to 350 minutes, Unlimited to 300 texts and the loss of my standard ‘always-connected’ internet.
It didn’t take long for the BIS to become active and after it was, what do you know? Oh…. All the apps that I downloaded that could not access the internet and were all ‘coincidentially’ made by Research in Motion started to work! Convinient how you pay them £5 per month and suddenly all standard services that you’d be able to use on any other phone using normal ‘always-connected’ internet start to work!
In my opinion, this is totally outrageous. You are basically paying £5 per month for the privilage of owning a BlackBerry and do you know what the worst bit is? The majority of BlackBerry owners don’t even realise they are paying this premium.
The amount of people who own a BlackBerry because of the BBM feature, really are very naïve. They all say how with a BlackBerry they get BBM which allows unlimted chat to their friends but it only works if your friends have BlackBerries. For the £5 they are paying for that privilige they could be getting more minutes and unlimites text which they could use to anyone on any network; not just BlackBerry owners!
For those who then have the argument that BBM gives more funtionaily than text messaging, then unlimited internet would allow you to use social networking, instant messaging and push email. All of which would provide an experience that surpasses the features of BlackBerry Messenger.
In my opinion BIS only makes sense for companies that have BES!

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